PRIVACY POLICY
JTP Auto Ltd
Last Updated: March 3, 2026
1. Purpose
This Privacy Policy explains how JTP Auto Ltd (“JTP”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data in connection with:
- Vehicle sales and leasing
- EV conversion services
- Charging infrastructure and applications
- Fleet management and telematics systems
- Website and digital platforms
- Employment and supplier relationships
We are committed to protecting personal data in accordance with the Tanzania Personal Data Protection Act, 2022, and other applicable laws.
By engaging with JTP, you agree to the practices described in this Policy.
2. Scope
This Policy applies to:
- Customers and prospective customers
- Fleet operators and charging users
- Suppliers and contractors
- Employees and job applicants
- Website visitors
- Business partners
3. Data We Collect
3.1 Personal Data
We may collect:
- Full name
- Phone number
- Email address
- Physical address
- National ID / business registration details (where required for compliance)
- Vehicle ownership details
- Payment and transaction information
- Insurance and registration information
3.2 Technical & Usage Data
- IP address
- Device information
- Charging session data
- Telematics and vehicle performance data
- Website usage analytics
- App usage data
3.3 Fleet & Telematics Data
For fleet customers, we may collect:
- Mileage and energy usage
- Charging behaviour
- Location data (if enabled)
- Performance diagnostics
Such data is used strictly for operational, maintenance, safety, and evaluation purposes.
4. How We Use Your Data
We use personal data to:
- Deliver and maintain our services
- Process vehicle sales, leases, and conversions
- Manage charging infrastructure
- Provide maintenance and technical support
- Comply with legal and regulatory obligations
- Improve safety and product performance
- Conduct monitoring and evaluation for grant-funded projects
- Communicate updates and service information
We do not sell personal data.
5. Legal Basis for Processing
We process data based on:
- Contractual necessity
- Legal compliance
- Legitimate business interest
- Consent (where required)
6. Sharing of Data
We may share data with:
- Regulatory authorities (e.g., LATRA, TBS, EWURA, TRA where required)
- Insurance providers
- Financing institutions
- Technical partners (for conversion validation)
- Cloud service providers
- Evaluation partners (e.g., research institutions), where anonymised when possible
All third parties are required to maintain confidentiality and data protection standards.
7. International Data Transfers
Some technical or cloud systems may store data outside Tanzania. Where this occurs, JTP ensures appropriate safeguards and contractual protections are in place.
8. Data Retention
We retain personal data only as long as necessary for:
- Contractual obligations
- Warranty periods
- Regulatory compliance
- Accounting requirements
- Dispute resolution
9. Your Rights
Subject to applicable law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion where legally permissible
- Object to certain processing
- Withdraw consent where applicable
Requests may be submitted via the contact details below.
10. Security
We implement reasonable technical and organisational measures to protect personal data, including:
- Access controls
- Secure cloud systems
- Encrypted communication where appropriate
- Restricted access to high-voltage and telematics data systems
However, no system is completely secure.
11. Cookies & Website Tracking
Our website may use cookies for:
- Essential functionality
- Performance analytics
- User preferences
Users may adjust browser settings to disable cookies.
12. Children’s Data
Our services are not directed at individuals under 18. We do not knowingly collect data from minors without parental consent.
13. Business Transfers
In the event of merger, restructuring, or acquisition, personal data may be transferred subject to confidentiality obligations.
14. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be published on our website with an updated revision date.
15. Contact Us
JTP Auto Ltd
Wing A, Msasani Tower, Msasani,
Dar es Salaam, Tanzania
Email: amar@jtp.co.tz
Phone: +255 656403873
Website: www.jtp.co.tz